COVID Policies & Procedures

COVID PROCEDURES
Please review the below Dakota COVID procedures prior to your visit. Thank you in advance for helping everyone remain #DakotaStrong!
  1. Call ahead to place orders or request samples.
  2. Customers will not be allowed inside facilities, including warehouse space. (NOTE: Dallas is an exception since the Will Call window is just inside the warehouse. Customers should remain in the immediate Will Call area.)
  3. Wear a mask to protect yourself and Dakota staff.
  4. Temporary Will Call hours:

Houston: 8:00am-3:00pm Mon-Fri

Lafayette: 8:00am-3:00pm Mon-Fri (IMPORTANT: Order pick up will be scheduled by appointment.)

All other branch location hours have not changed at this time:

Dallas: 7:30am-4:00pm Mon-Fri

Austin: 7:30am-4:30pm Mon-Fri

San Antonio: 8:00am-5:00pm Mon-Fri

Waco: 8:00am-5:00pm Mon-Fri

El Paso: 8:00am-5:00pm Mon-Fri & 9:00am – 12:00pm Sat

Tulsa: 7:30am-4:00pm Mon-Fri

Message from Dakota CEO Ron Mazzarella Concerning COVID

Dakota Premium Hardwoods values most of all, our families, employees and customers. Our prayers are for all to be well during these trying times. Our goal is to help our customers and employees continue to make a living, by operating smartly enough, to stay open for business. We are monitoring developments every day: and, are prepared to revise policy at any time, with the primary goal of keeping everyone healthy. All Dakota employees are being coached daily regarding procedures designed to reduce risk and exposure to the Corona Virus. Please bear with us while we navigate these unchartered waters. Dakota and its customers are a big family that depends on one another to succeed. The first step in that success is good health. We will continue to move forward prioritizing health as we work our way through this Worldwide Crisis.

Sincerely,

Ron Mazzarella, CEO
Dakota Premium Hardwoods